01. About
02. Experience
03. Work
04. Contact
Resume
Fullstack Software Engineer

Hi, I'm Austin.

I make things happen with code.

I'm a fullstack software engineer located near San Diego, California. I like long walks on the beach, service-repository patterns, and that feeling you get after deleting a bunch of unused code.

Resume

01. About Me

Hi, I'm Austin. Since my transition into tech in 2020, I've had the privilege to work as a freelancer and Software Engineer at an adtech startup, where I'm responsible for end-to-end development of publisher support products.

When tackling new projects or features, I like to dive deep. I start by really getting to grips with the core issue or goal, both from a business and technical standpoint. I'm not shy about asking questions or challenging norms. My aim? To create solutions that not only work well and look great, but also scale easily and feel smooth to work with behind the scenes.

I excel at designing and developing APIs and microservices, have a proven track record of building intuitive, aesthetic frontends, and am actively expanding my skills in cloud infrastructure and deployment. At my current company, I'm known best for my experience in building generative AI features and complex integrations.

Lately I've been using:
Go
PHP
Vue (2 & 3)
MySQL
Docker
AWS (EC2, RDS, CloudWatch, + more)

02. Work History

Software Engineer II @ Ezoic
Led end-to-end feature development for Support Engineering projects including a generative AI chatbot, AI-powered Knowledgebase, email ticket processing, and more
Architected backend systems with various interacting microservices and cron jobs to drive key business initiatives
Optimized Support infrastructure using Ansible, Bash, and AWS services (Codebuild/ECR/EC2/CloudWatch), resulting in simplified deployment and improved system reliability
Led task prioritization and coordination for the Support Engineering team, ensuring timely delivery of features and bug fixes
Software Engineer I @ Ezoic
Collaborated on full-stack feature development for publisher support properties, navigating complex open-source license restrictions
Migrated critical services from legacy PHP to Golang, enhancing system performance and codebase maintainability
Took initiative by creating platform-wide solutions beyond role expectations, including a centralized contractor login system and secure credential sharing integration with third-party password manager APIs
Freelance Web Developer
Designed and developed responsive, accessible websites for small businesses, focusing on lead generation and conversion-oriented user experiences
Implemented custom solutions using diverse tech stack (PHP, JavaScript, React/Next.js, CSS) and deployed on cloud platforms (Heroku, Netlify) to meet client requirements

03. Project Highlights

Knowledgebase + Article Editor
AI Support Chatbot
Align Wealth Management
Email Ticket Processor
Contractor Login
Credential Share System
Ezoic

Knowledgebase + Article Editor

Jun 2024

System for writing and publishing standardized help articles with AI tools

The goal: to improve the quality of Ezoic's help center articles and streamline the process of writing them. To accomplish this, I:

  • Developed a robust new system for creating help articles using standardized templates and sections
  • Built an intuitive multistep form for article editing with AI writing tools, a draft/autosave system, and drag + drop file uploading
  • Eliminated the need for contracted translators by implementing automatic translation to all supported languages using an LLM
  • Redesigned the client-side of the knowledgebase while navigating opensource license restrictions

In the words of our UK support team lead: "The new editor is 1000x better."

Technologies
Go
PHP
Vue 3
MySQL
APIs / Integrations
Anthropic
OpenAI
S3

04. Contact

Want to say hi?

Got questions about my work or just want to talk tech? Let's connect!